TERMS & CONDITIONS

Terms of Use & Purchase

Last Updated: August 21, 2026

1. Acceptance of Terms

Welcome to Sankofa Healing Haven. These Terms & Conditions (“Terms”) govern your access to and use of the Sankofa Healing Haven website, online store, digital resources, publications, educational materials, and other products and services made available through this website.

By accessing this website, purchasing a product, downloading a resource, or otherwise using our website or services, you agree to these Terms. If you do not agree with these Terms, please do not use the website or purchase products through the online store.

2. About Sankofa Healing Haven

Sankofa Healing Haven LLC provides therapeutic and professional services and develops educational, therapeutic, and professional resources designed to support healing, learning, reflection, emotional wellness, and professional development.

Our offerings may include downloadable workbooks, therapeutic activities, coping-skills resources, guided materials, clinical tools, professional resources, books and publications, training, consultation, and other educational or therapeutic materials.

3. Products and Services

Product descriptions, pricing, availability, formats, and features may change from time to time. We make reasonable efforts to accurately describe our products and services; however, minor variations in appearance, formatting, or presentation may occur.

Some books and publications displayed on this website may be purchased or fulfilled through third-party retailers or platforms. Purchases made through third-party platforms are subject to the terms, policies, pricing, fulfillment procedures, and refund policies of those providers.

4. Digital Products and Delivery

Digital products may include downloadable PDF workbooks, activities, worksheets, guides, therapeutic tools, professional materials, and similar resources.

After successful payment, customers will receive access to the purchased digital product through the delivery method provided at checkout or by email.

Customers are responsible for providing an accurate email address and maintaining the technology necessary to access, download, view, and print purchased files.

If you experience a legitimate technical problem accessing a purchased file, please contact Sankofa Healing Haven for assistance.

5. Individual-Use License

Unless otherwise stated on the product page or in a separate written license, purchase of a digital resource grants the purchaser a limited, non-exclusive, non-transferable license for personal, individual use only.

Purchase does not transfer copyright or ownership of the material.

Individual-use purchases may not be reproduced or distributed for use by multiple clients, students, families, classrooms, groups, organizations, employees, or other individuals.

6. Professional, Group, and Organizational Use

Clinicians, educators, agencies, schools, organizations, practices, programs, and other professionals who wish to reproduce or distribute materials for multiple individuals may require a separate professional, group, classroom, or organizational license.

Please contact Sankofa Healing Haven regarding licensing options before reproducing or distributing materials beyond the scope of an individual-use license.

7. Intellectual Property

Unless otherwise indicated, the website and its original content—including text, graphics, therapeutic materials, worksheets, workbooks, illustrations, designs, publications, logos, branding, and downloadable resources—are owned by or licensed to Sankofa Healing Haven LLC and are protected by applicable intellectual-property laws.

No purchase grants ownership of Sankofa Healing Haven intellectual property.

8. Prohibited Uses

Without prior written authorization, users may not reproduce, redistribute, resell, sublicense, upload, publish, share, or commercially exploit Sankofa Healing Haven materials.

Digital products may not be uploaded to public websites, file-sharing services, shared drives, resource libraries, social-media groups, course repositories, artificial-intelligence training datasets, or other locations where unauthorized individuals may access or reproduce them.

Materials may not be modified and resold, represented as another person's work, incorporated into products offered for sale, or used to create substantially derivative commercial materials without written authorization.

9. Payments and Pricing

Prices are displayed in U.S. dollars unless otherwise stated.

Payments made through the Sankofa Healing Haven online store are processed through authorized third-party payment providers. Sankofa Healing Haven does not directly store customers' complete payment-card information.

Applicable taxes, fees, or other charges may be added where required by law or disclosed during checkout.

10. Refunds and Digital Purchases

Refund eligibility is governed by the Sankofa Healing Haven Refund Policy available on this website.

Because digital products provide access to downloadable intellectual property, digital purchases are generally not refundable after the product has been delivered or made available for download, except as otherwise stated in our Refund Policy or required by applicable law.

11. Therapeutic and Educational Disclaimer

Resources provided through Sankofa Healing Haven are intended for educational, informational, therapeutic-support, and professional-development purposes as applicable to the individual resource.

Products purchased through the online store are not a substitute for individualized medical, psychiatric, psychological, or mental-health evaluation, diagnosis, or treatment.

Use of a workbook, activity, publication, or other resource does not guarantee any particular therapeutic, behavioral, educational, or personal outcome.

12. No Therapist-Client Relationship

Accessing this website, purchasing or downloading a resource, reading website content, submitting a general inquiry, or purchasing a publication does not establish a therapist-client, clinical, supervisory, consultant-client, or other professional relationship with Sankofa Healing Haven or its providers.

Any professional relationship must be established separately through appropriate screening, informed consent, service agreements, and other applicable procedures.

13. Professional and Clinical Resources

Materials intended for clinicians, educators, or other professionals are designed to support—not replace—professional judgment.

Users are responsible for determining whether a resource is appropriate for a particular individual, population, setting, or professional purpose and for using materials consistently with their professional responsibilities, scope of practice, organizational policies, and applicable laws and regulations.

14. Third-Party Platforms and External Links

The website may contain links to third-party websites, retailers, payment processors, publishing platforms, or other services.

Sankofa Healing Haven is not responsible for the content, availability, privacy practices, security, pricing, policies, or actions of third-party websites or services. Use of third-party platforms is subject to their respective terms and policies.

15. Availability and Changes

We may modify, discontinue, update, or replace website content, products, services, pricing, or features at any time.

We do not guarantee that every product or service will remain continuously available.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Sankofa Healing Haven LLC and its owners, employees, contractors, representatives, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to use of this website, digital resources, publications, or other products.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Sankofa Healing Haven LLC and its owners, employees, contractors, representatives, and affiliates from claims, losses, liabilities, or expenses arising from your unlawful use of the website or products, your violation of these Terms, or your infringement of another person's rights.

18. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles, except where applicable law requires otherwise.

19. Changes to These Terms

Sankofa Healing Haven may revise these Terms periodically. Updated Terms will be posted on this page with a revised “Last Updated” date.

Continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

20. Contact

Questions regarding these Terms & Conditions, product licensing, digital purchases, or use of Sankofa Healing Haven resources may be submitted through the Contact page of this website.

Sankofa Healing Haven LLC

New Jersey, United States